Initial Commercial Release

This release is our first full commercial platform release that includes our Privacy Center, our Admin UI, our Site API, our Privacy API, and all of our backend services. This release includes:

Site API
The first release of our Site API provides a specialized API that can be used in less secure client side environments and in situations where identity may not yet be established. This API is typically utilized on client facing websites, where our upcoming Privacy API will primarily be used in more secured authenticated environments.

Site Client Library
The initial release of the site client library provides a number of helper functions to make it easier for our clients to capture consent event on their websites.

Site Widget
User facing Privacy Center for use on our customers' websites.

Consent Service
Capture and management of consent events and compliance requests.

Implied Consent Events
Add support for implied consent events for automatically capturing consent events that are tied to implied consent scenarios (like privacy policy disclosures).

Privacy Requests Refresh
A refresh of privacy requests functionality, including:

• Projects support.
• Improved compliance request templates.
• Endpoint updates and validation improvements.

Admin UI
The initial Admin UI release gives our clients access to organization configuration capabilities along with advanced reporting and analytics for captured consent event and compliance request data.

Privacy API
The first release of our Privacy API provides an authenticated API for secure access to organization configuration and reporting purposes. It is available for our clients to use when connecting Concord to their own tools and is also used with our own Admin UI.

Organization Service
Organizational management and setup. Used in tandem with our Admin UI.

Authentication Service
Authentication across our services.

Reporting Service
The first release of the reporting service, which is used for reporting and advanced analytics.

Reporting & Analytics
This release includes a large upgrade to our consent and compliance reporting and analytics, including the following:

• Initial dashboard reporting release, including Key Metrics and Compliance Requests widgets and reporting.
• Daily, weekly, and monthly summaries added to the reporting service, including caching.
• New metrics endpoints for new reporting.
• Initial charts and graphs framework for reporting.
• Added sorting and filtering functionality to reports.

Reporting & Wizard Updates
This release includes a number of important reporting updates and another new wizard to make setting up new projects even easier.

• Workflow updates for editing compliance requests.
• Wildcard characters now available in field searches.
• Consent Event summary added to the Consent Events table.
• Expandable Compliance Request summary added to Compliance table.
• Sorting added to the Key Metrics report.
• Search for custom subcategory support added to Consent Events report.
• Shared date range filter added to reports.
• Reports updated to display in UTC time.
• Date handling updated to handle daylight savings time.
• Zero entries added for all projects and all aggregation for Compliance Request states.
• Enhancement for handling Projects with no Compliance Requests.
• New Project setup wizard.

Data Segmentation/Projects
Our new projects feature make it easy to segment consent data, compliance requests, and site configuration for different websites and applications.

Custom Scripts
We have added a new powerful feature that allows our customers to add a custom script per project under the Site Config section. This enables custom JavaScript to be run automatically when our Site Client Library is loaded on a website, enabling customers to add any required custom code per Project within our Admin UI without requiring any code changes on the website end. This is typically used for capturing custom consent events and for changing how users access the Privacy Center.

Domains/Session Service
Domains can now be added at the Project level, ensuring that our code will only run on the domains that it is configured to run on, while also ensuring that consent events and compliance requests are only captured on those same domains. This goes hand in hand with our new session service that is used to support our domains functionality while also enabling additional data collection for reporting and analytics purposes.

Consent Type & Consent Event Enhancements
Multiple improvements to Consent Types and Consent Events including:

• Label field support within Consent Types (third level of the hierarchy after category and sub-category).
• Consent Type table enhancements.
• New organization level Consent Event endpoint.
• Updates to add Consent Type.
• Post Consent Events endpoint added to the Privacy API.
• Added category, subcategory, and label to Consent Event endpoints.
• Added Consent State endpoint.

Setup Wizards
We have added two new setup wizards to make it easier to setup and configure your Concord Organization via the Admin UI. This includes our new Organization wizard and our new Consent Types wizard today with more wizards to come in the future.

User Permissions & Roles
User permissions have been upgraded to include role specific rights and access, with roles for Administrators, Editors, and Viewers. Administrators have access to everything in an Organization, Editors have full edit rights to the Projects they are associated with, and Viewers can simply view information for the Projects they have rights to.

Mail Service
The new mail service provides robust templating and exception handling support for emails that are sent via Concord to our customers and our customer’s users.

Monitoring Service
The initial release of the monitoring service provides in-depth monitoring and alerting for all of the Concord services to ensure smooth operation for us and our customers.

Vault Service
User profile management via our data vault technology.

Identity Service
Identity verification and merging of user profiles.

Identity Management
Our new and improved identity management features make it easier to capture, verify, manage, and update identities. This release includes the following key updates:

• Identity creation and identity updates by alias.
• Endpoints to check if an identity or identities exists.
• Improved handling of transient non-identified identities via our new Concord ID functionality.

Notifications
Users now have full control over their individual in-app and email notification settings, including new daily and weekly notification options. This includes:

• Initial release of user notifications, including granular notification settings for users.
• Descriptions view for individual notifications in the Admin UI.
• Notification handling and routing of notification links added.
• New notifications table, including search filters and categories.
• Footer added to the Notification template.
• Notification service endpoints added.
• Project name added to notifications.

API Docs
Initial release of our Site API & Privacy API docs for use by developers, including our new API docs publishing and deployment flows.