For scenarios where users submit a privacy request via another method outside of privacy center, we added the ability to manually add new privacy requests in the Admin UI. This was already available via our Zapier integration, but this allows requests to be easily added without having to use a third party tool or our APIs.
We also added the ability for users to be able to view their privacy request history and status directly in privacy center. Individuals can now look at the privacy center and see a list of any privacy requests they have submitted, the date and time the request was made, and whether the request is pending verification, in process, or completed. The status is updated in real-time as updates are made to the request within the Concord Admin UI.
3 years ago
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