New & Improved Dashboards, Reports, & Metrics for Privacy & Consent

Concord’s new and improved Dashboard and enhanced Reports & Metrics experience is now fully available across all Concord organizations. The new experience gives teams instant visibility into privacy, consent, and compliance performance, without manual reporting or spreadsheets.

From executive-level insights to operational details, Concord now makes it easier to monitor activity, track trends, and understand compliance across your organization.

A Smarter Overview Dashboard

The Concord Dashboard is the first thing you see when you log in, providing a real-time snapshot of your privacy and consent posture for any project and time period.

Key dashboard widgets are automatically updated based on your current Concord plan and include:

  • People – Visitor session counts
  • Privacy – Total privacy requests received
  • Consent – Aggregate consent events across users
  • Consent Distribution – Full, partial, and no-consent breakdowns
  • Consent by Geography – Where consent activity is happening globally
  • Open Requests (Last 12 Months) – Requests by status and type
  • Requests by Geography – Privacy requests by region

All widgets and reports can be easily filter by project and day / month to see exactly what matters, when it matters.

Our new Consent Dashboard & Reports surface rich analytics on user preferences and consent behavior.

Overview Dashboard

  • Consent – Aggregate consent events across users
  • Consent Distribution – Full, partial, and no-consent breakdowns
  • Consent acceptance rates and trends by category
  • Consent by geography, browser, OS, and category

Events Report

  • Typically used for audit purposes
  • Search and filter consent events by Concord ID, state, or category
  • View detailed consent records, including event type, action, and expiration

Export

  • Export consent events as CSV or JSON for any date range—ready for audits, regulators, or internal analysis

Privacy Request Reports & Resolution Dashboard (DSRs/DSARs)

For people on our Essentials plan or higher that are checking even more privacy regulation compliance boxes with Concord, the new Privacy Request Reports & Resolution Dashboard give teams detailed analytics across all privacy requests (data subject requests/data subject access requests).

Available metrics include:

  • Resolution Metrics – Average, minimum, and maximum resolution times
  • Requests Over Time – Daily request volumes
  • Request Trends by Type – View, Change, Delete, Do Not Sell
  • Open Requests – Grouped by status
  • Requests by Geography – Regional compliance insights

These reports help teams track SLAs, identify bottlenecks, and demonstrate regulatory accountability with confidence.

Why It Matters

With Concord’s new and improved dashboards and reports, teams can:

  • Make privacy and consent measurable and repeatable
  • Monitor compliance in real time
  • Reduce manual reporting and audit prep
  • Share clear metrics with leadership and regulators

Log in to Concord to explore our Dashboard and Reports, or visit our Help Docs to learn more about each report and metric.