Privacy Request Workflows & Data System Tasks

The release simplifies workflows, making handling privacy requests even easier by automating the tasks needed for fulfillment. When a company receives a verified data privacy request (get a copy of my data, change my data, delete my data, or do not sell my data), Concord creates tasks for each applicable data system in a project. Any Concord user with edit rights can complete the data system specific tasks for a data privacy request, and when all tasks are completed, the request can be marked as resolved. Once resolved, an email is automatically generated and sent to the individual who made the request. If the individual requested to get a copy of their data, the email will include a message on how the user can access the copy of their data.

This release includes:

• Added data systems and projects linkage to facilitate advanced privacy request workflows.
• Added new tasks feature that automatically creates new tasks for data system in a project.
• Added backend support for the new tasks feature tied to privacy request workflows.
• Added task tracking and completion requirement to privacy requests.