Secure Uploads & Downloads for Privacy Requests

Concord has always prioritized both verification and security by implementing automated user identity verification for all data privacy requests. This not only adds an extra layer of protection but also cuts down on compliance costs by reducing the processing of invalid requests. Our latest release builds upon the functionality to make it easy for you to upload and deliver data to your users as part of the privacy request process. This includes:

• Advanced File Upload Support for Privacy Requests: This feature enables organizations to securely upload multiple files to individual "Get a Copy" privacy requests through our Admin Interface. Upon resolving a request, an automated process combines all files into a secure zip file, accessible exclusively by the designated end user.
  Identity Verification for Secure File Downloads: We continue to leverage our robust identity verification process, ensuring that your users can securely access their data as part of the fulfillment process. The inclusion of time-sensitive links further strengthens this security measure.
• New Privacy Portal Microsite for Secure Downloads: We are proud to introduce our new Privacy Portal microsite, offering users an effortless yet secure data access experience. By building upon our stringent identity verification measures, this portal reflects our unwavering commitment to data protection and building trust with users.
• Privacy Portal for Secure Downloads: Our new privacy portal microsite leverages that identity verification, ensuring that users can effortlessly access their secure data during the fulfillment process, reflecting our unwavering commitment to safeguarding user information and fostering trust.
• Download Activity Tracking: To ensure accuracy in data handling, all download activities are traceable, further solidifying our commitment to data transparency and control.
  Auto-Deletion of Files: To uphold data security, all files are automatically deleted 30 days after email/link delivery, or 7 days post-download.
• Together, these updates are designed to further streamline the handling of incoming privacy requests, making them more secure and user-friendly for businesses and individuals alike.